Commitment to
security and reliability

SoftOne, being a leader in innovative business cloud services, is deeply committed to the security of its products and services. Emphasizing on building and maintaining customer relationships based on mutual trust and respect, SoftOne constantly invests on data privacy and information security. The company has put in place technologies and strict policies, up-to-date with global standards and customer expectations.

Carrying forward its commitments, SoftOne applies comprehensive Quality Management Systems certified under:

• ISO/IEC 20000:1-2018 for IT Services
• EN ISO 27001:2013 for Information Security.

The ISO certifications provide clear evidence that SoftOne implements a complete set of management processes and controls, to consistently deliver quality cloud services that operate with utmost security and reliability.

Microsoft has decades-long experience building and running some of the largest online services in the world. Microsoft is using this experience to implement and continuously improve security-aware software development, operational management and threat-mitigation practices that are essential to the strong protection of services and data.

Azure can help reduce the cost, complexity and risk associated with security and compliance in the cloud. These security benefits are reported because few individual organizations can replicate the technology and operational processes that Microsoft uses to help safeguard its enterprise cloud services and comply with a wide range of international standards. When companies use Azure, they benefit from Microsoft’s unmatched scale and experience in running compliant online services around the globe. Microsoft’s expertise becomes the customer’s expertise.

All ECOS cloud services, operate on the Microsoft’s state-of-the-art data centers, utilizing the advantages of the Windows Azure platform.

Using advanced technologies, the Azure cloud platform represents a secure and stable environment for hosting all SoftOne applications and its customers’ data.

With the guarantee of Microsoft, the first cloud provider certifying its processes under the ISO/IEC 27018 international standard for cloud privacy, Azure platform ensures:

• Strictly controlled access to all areas of the data center, only for authorized personnel
• Advanced security and recovery systems, even in cases of natural disasters
• Safe operating conditions in a fully automated environment of the highest standards
• 99,95% service availability
• 24×7 support from Microsoft experts.

Microsoft also complies with both international and industry-specific compliance standards and participates in rigorous third-party audits that verify security controls.